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Last updated: 09.01.2026
Lucky Ones casino is committed to providing a secure and responsible environment for gaming and entertainment. Our experienced team works continuously to ensure fair conditions and an enjoyable selection of games. At the same time, we recognize that for some players, gambling can become challenging and lead to negative experiences. That is why we aim to raise awareness about the risks of gambling-related harm and encourage players to stay informed. We recommend taking a moment to review the information below, as it is intended to support safe and responsible play.
WHAT TO DO:
Some players may find it difficult to maintain a healthy balance between their desire to play and their personal limits. If you feel this applies to you, there are practical tools available to help you manage your gaming activity. You may choose to set limits on deposits or gameplay, or request temporary or permanent self-exclusion from the casino. These options can be activated by contacting our Support Team via Live Chat.
If you are concerned about a friend or family member, you may also reach out to our Support Team on their behalf for guidance and assistance. Our support representatives are available 24/7 and are trained to handle such requests with care and confidentiality.
Gambling should always be viewed as a form of entertainment and relaxation. If you find it difficult to control the time or money you spend, it may be a sign that professional support could be beneficial. Seeking help from organizations specializing in gambling-related issues can be an important step toward regaining balance and well-being.
EXTERNAL HELP:
