Lucy Ones KYC & AML Policy

Last Updated: January 2026

1. General Provisions

LuckyOnes Casino is committed to the highest standards of Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance. Our objective is to ensure that our platform is not used for illicit activities, including money laundering, terrorist financing, or fraud. By creating an account with LuckyOnes, you agree to the terms of this policy.

2. Verification Procedures (KYC)

To ensure the safety of all players and comply with international regulations, LuckyOnes Casino requires all users to verify their identity. Verification may be requested at any time, but it is mandatory prior to the first withdrawal of funds or upon reaching cumulative deposits/withdrawals of €2,000 (or equivalent in other currencies).

Required Documents: We may request the following documents to verify your account:

• Proof of Identity: A valid clear photo of your Passport, Driver’s License, or National ID card. All corners of the document must be visible.
• Proof of Address: A utility bill (electricity, water, gas), bank statement, or official government letter issued within the last 3 months. The document must clearly show your full name and address matching your registered account details.
• Proof of Payment Method:
  • Credit/Debit Cards: A photo of the front and back of the card used for deposit. For security, please cover the middle 6 digits and the CVV code. The first 6 and last 4 digits must be visible.
  • E-Wallets: A screenshot of your e-wallet account showing your name/ID and the transaction details.

How to Submit: Documents can be uploaded in your personal profile under the “Verification” tab or sent via email to [email protected]. We aim to review all documents within 24 hours.

3. Anti-Money Laundering (AML) Measures

LuckyOnes Casino employs sophisticated monitoring systems to detect suspicious transactions.

• No Third-Party Payments: You must only deposit funds from a bank account, card, or wallet that is registered in your own name. Deposits from third parties (friends, relatives, spouses) are strictly prohibited. If discovered, winnings will be confiscated, and the original deposit returned to the owner.
• Wager Requirement: To prevent money laundering, all deposits must be wagered at least x1 (one time) before a withdrawal can be requested. For table games, this requirement may be higher (x3).
• Source of Funds (SOF): In certain cases involving large deposits or complex transaction patterns, we reserve the right to request proof of the source of funds (e.g., payslips, sale of property agreements, inheritance documents).

4. Monitoring and Reporting

We continuously monitor account activity for unusual patterns, such as:

• Depositing and withdrawing without betting.
• Betting on low-risk outcomes (e.g., betting on both Red and Black in Roulette) simply to meet wagering requirements.
• Use of multiple accounts (multi-accounting) or collusion with other players.

If suspicious activity is detected, Lucky Ones Casino reserves the right to:

1. Freeze the account immediately.
2. Cancel all winnings and bonuses.
3. Report the activity to relevant financial authorities and regulatory bodies.

5. Data Privacy

All documents provided for KYC and AML purposes are stored securely in accordance with our Privacy Policy and GDPR regulations. Your data is used solely for verification and legal compliance and is never shared with third parties for marketing purposes.

6. Contact Us

If you have any questions regarding the verification process or need assistance with uploading documents, please contact our support team at [email protected].